Getting started is straightforward. Contact us for an initial consultation where we listen to your story, review your current NDIS plan, and outline clear next steps that align with your support preferences.
NDIS Support Coordination • Culture-Safe • Participant-Led
Support coordination
that puts you
in control.
We help you understand your NDIS plan, connect with the right providers, and coordinate supports around your goals and daily life.
Participant-Led
Your goals, preferences and choices guide every step
Why Choose Solace Team
Coordination built around your
Coordination built around your
We believe NDIS support shouldn't feel like navigating a maze or fighting for basic dignity. Here is what anchors every connection we build.
Safeguarding & Consent First
Every decision starts and stops with you. We respect your autonomy, boundaries, and cultural preferences.
Right-Fit Provider Connections
We help you compare providers and build a reliable support network that fits your goals, communication style, and everyday needs.
Culturally Responsive Support
Our team can support communication in English, Arabic, and Chaldean. We also consider language and cultural background when helping you choose providers, supporting clearer communication and a genuine sense of comfort.
Our Services
Making your NDIS plan work for you
Coordination
Support Coordination
We help you understand and use your NDIS plan, connect with the right providers, and make sure your supports are working for you.
- Plan understanding & budget guidance
- Connecting you with trusted providers
- Ongoing plan reviews & adjustments
Core Supports
Core Support
We connect you to core supports that suit your needs, preferences, and routine.
- Compare suitable core support providers
- Coordinate referrals & service agreements
- Review services and resolve issues
Capacity Building
Skill Development & Independence
Our team of experienced support coordinators will help you find skill development services that build confidence and independence.
- Identify services aligned with your goals
- Connect with suitable specialist providers
- Coordinate progress across your support team
Participant Voices
Real stories of confidence and independence
The true measure of our work lives in the daily calm, autonomy, and progress experienced by our participants and their family carers.
"Before Solace, we went through four different agencies where workers changed constantly without notice. Solace took the time to understand my son's sensory boundaries and helped us find a better-fit provider. Now he actually looks forward to his weekly outings."
"I used to feel overwhelmed whenever my plan review came up. The team at Solace explained every budget category in plain English and helped me build a schedule that gives me true independence in my own apartment."
"The level of communication is remarkable. When something changes with a provider, Solace helps us understand our options and keeps everyone informed. That peace of mind is priceless for our family."
Resources & Guides
Official NDIS resources
Current guidance from the NDIS on using your funding, what it can cover, and getting help with your plan.
Free, No-Obligation Chat
Ready to make your NDIS plan work for you?
Talk with our team about your goals, plan, and next steps.
Our Values & Mission
Empowering independence through person-centred supports
Our experienced team helps participants understand their plans, exercise choice, and build the right support network.
Choice & Dignity
We respect each person's unique needs, preferences, and aspirations. Every decision is yours to make — we're here to support it.
Compassionate, Informed Coordination
Drawing on diverse healthcare and disability backgrounds, we provide practical guidance grounded in best-practice standards.
Maximising Independence
We coordinate services that help participants build confidence, develop skills, and take meaningful steps toward greater independence.
Collaborative Approach
We work closely with participants, families, providers, and support networks to keep services aligned with shared goals.
Quality & Safeguarding
We are a fully registered NDIS provider with thorough worker screening, transparent practices, and full compliance with NDIS standards.
Cultural Understanding
We celebrate diversity and consider language, culture, and community when helping you choose and connect with providers.
Clear Answers & Guidance
Got Questions?
Navigating the NDIS can feel complicated. Here is what you need to know about our approach and how we help you work toward your goals.
Yes. Solace Team is a registered NDIS provider and follows the NDIS Quality and Safeguarding Practice Standards.
Yes, we work seamlessly with all three funding structures. Whether your funds are self-managed, plan-managed via an intermediary, or NDIA-managed, our billing and support agreements adapt directly to your setup.
Yes. We can help you review what is not working, compare other providers, and coordinate a change while keeping your choices and support goals at the centre.
We work with participants across the Greater Sydney region, including South West Sydney, the Macarthur area, and surrounding suburbs. Our main office is located in Gregory Hills.
We help you understand your NDIS plan and budget, identify suitable providers, coordinate referrals and service agreements, prepare for plan reviews, and check that your supports continue to work toward your goals.
Once we have completed your initial consultation and finalised your Service Agreement, we can typically begin within 5 to 10 business days. We will discuss any urgent transition needs during intake.
We offer personal, responsive coordination built around your choices. You receive clear guidance, consistent communication, and help finding providers that respect your goals, boundaries, and preferences.
Confidential Inquiry
Let us start a conversation about your NDIS plan
Share your current situation in your own words. Whether you are ready to begin or simply exploring options.
Plan Guidance
Speak with our team.
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Office Location Tenancy 101-104, 39-47 Lasso Road, Gregory Hills, NSW 2557
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Direct Telephone 1300 885 101
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Email Inquiries info@solaceteam.com.au
Guaranteed response within 24 business hours
All communications strictly confidential
Our Service Area
Helping participants across Sydney
Based in Gregory Hills, we provide personalised NDIS plan support throughout the Greater Sydney region.